Shipping policy

Thank you for choosing That Hair Virgin Hair. We are committed to ensuring your order reaches you in a timely and secure manner. Please review our delivery policy outlined below:

Processing Time
Orders are processed and dispatched within 1-2 business days after payment confirmation, excluding weekends and public holidays.

Delivery Methods
We offer standard delivery at a fixed cost of R100 via trusted courier services. Delivery times may vary depending on your location.

Delivery Timeframes

- Typically deliveries within South Africa take 2-5 business days.
- Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on the courier's website.
- Please ensure your delivery address is accurate and complete to avoid delays or lost packages. We are not responsible for lost or delayed shipments due to incorrect addresses provided by customers.
- While we strive to meet the estimated delivery times, unforeseen circumstances such as weather, customs clearance, or courier delays may occasionally cause delays. We appreciate your patience during such times.